Warranty & Service

Right of complaint

There is a 2-year right to complain in accordance with the Danish Purchase Act.
Our right of complaint applies to defects in material and/or manufacturing.

You can get the item repaired, exchanged, the money returned or the price reduced, depending on the specific situation.

The complaint does not apply to errors or damage caused by incorrect handling of the product/service.

You must advertise in a “reasonable time” after you have discovered the defect/error.

www.Allons-Y.dk will cover return costs to a reasonable extent.

For returns, complaints and use of the right of withdrawal, send to:

Lokesvej 10
3400 Hillerød